Are Theme Park tickets included in the price of a meeting or conference?
Tickets to the Alton Towers Theme Park are not included in the package price but preferential rates are available for corporate guests.
Are we able to bring along our own beverages to your venue?
We have a number of different drinks packages available and feel sure we have one that fits your budget. Please ask the events team for more information.
Can I book both hotels for exclusive use by my company?
Both our Hotels and Conference Centre are available for hire on an exclusive basis offering a unique venue to stage an event. This is a popular choice for companies who wish to make use of all the available space within the hotel complex and take advantage of all 391 bedrooms. Please contact the events team for full details.
Can I hire any of the theme park rides exclusively as part of my conference?
Rides (subject to availability) can be hired for the exclusive use of clients during the evening, after the Theme Park is closed to the public, for 1 or more hours. Please ask the events team for more details.
Can my delegates use your Spa during an event at Alton Towers?
We have Spa conference packages designed to help your delegates stimulate the mind and energise the body during their stay. A range of packages are available which include exclusive use of the Aqua Relaxation Rooms for one hour, followed by a half hour massage or facial. Alternatively, book our therapists to give 15 minute treatments during refreshments breaks. For further information and a full list of treatments and prices please contact the events team.
Can we use our own caterers?
We do not allow caterers at Alton Towers. However, our own in-house chefs have an excellent track record in delivering excellent food and service for as many as 3,000 guests and our menus offer a huge choice of delicious dishes at highly competitive prices. Bespoke menus are available upon request.
Can you arrange for internet connection to be available for my meeting?
Complimentary high speed wireless internet access is available throughout the Conference Centre and both Hotels. The Stateroom located within the Alton Towers Conference Centre has 3 ISDN points, and most of our Syndicate Rooms also have ISDN points. Please ask our events team for full details.
How many bedrooms do you have at Alton Towers?
Complimentary high speed wireless internet access is available throughout the Conference Centre and both Hotels. The Stateroom located within the Alton Towers Conference Centre has 3 ISDN points, and most of our Syndicate Rooms also have ISDN points. Please ask our events team for full details.
I am organising an outing for my colleagues and want to offer something special but I don't need a venue or caterer. Can you help?
We can offer you Theme Park tickets, Fastrack tickets and Magic Money (vouchers), which can be redeemed at Alton Towers Theme Park restaurants, bars and shops. These provide the most convenient way to buy your guests lunch and offer the perfect alternative to hiring a venue.
Is entrance to the Waterpark included in the price of a meeting or conference?
Entrance to the Waterpark is not included in the package price but preferential rates are available for corporate guests.
Are there ATM machines on the Theme Park?
Yes we have 3 ATM's situated at the top of Towers Street just on the left as you enter the Park.
Are we able to bring along our own beverages to your venue?
We have a number of different drinks packages available and feel sure we have one that fits your budget. Please ask the events team for more information.
I don't want my guests to have to queue for rides
Even on peak days the queues aren't too long. The Alton Towers Resort is committed to reducing queue times and has invested in increasing rider capacity and introducing new rides and attractions. We also offer 'Fastrack' tickets which allow guests to queue jump on certain theme park rides. Please speak to the events team for full details and prices.
What facilities are there for guests with disabilities?
The Alton Towers Resort makes every effort to ensure that the Resort is accessible to all our guests. For full information on our award winning facilities please
click here.
What first aid facilities are available at the Alton Towers Resort?
Our well equipped First Aid Centre is run by qualified staff and is located at the bottom of Towers Street between Towers Family Restaurant and the Skyride station. Many of our team members across the Theme Park are also first aid trained and all restaurants and rides carry a first aid kit.