What are the capacities for conferences in your largest room?

The Stateroom within the Alton Towers Hotel can accommodate the following capacities: 
500+ theatre style
240 classroom style and 320 cabaret style
700 using tiered seating

For full capacities details please click here

I'm looking for a venue to host a two day conference with different entertainment on each night. Can you accommodate this and suggest entertainment options? 

The Alton Towers Resort has hosted many two and three day conferences where both hotels can be hired with exclusive use if required which allows use of all 391 hotel rooms for your delegates.  We could host a beach party in our tropical all weather Waterpark followed by a themed dinner in the Stateroom followed by a casino on the first night and suggest exclusive use of one of our most popular rides for an hour followed by a barbecue in the theme park on the second night. 

How many bedrooms do you have at Alton Towers?

The Alton Towers Hotel has 165 rooms plus 10 specially themed suites perfect for VIP's or event organisers, and the Splash Landings Hotel has 216 rooms.  The total number of rooms available is 398 and all rooms are available for single or double occupancy.   

Can I hire any of the Theme Park rides exclusively as part of my conference? 

Rides (subject to availability) can be hired for the exclusive use of clients during the evening, after the Park has closed to the public, for 1 or more hours. Please ask the events team for more details.

I am planning a corporate family fun day can Alton Towers accommodate this?

The Alton Towers Resort is ideal for corporate family fun days and is bursting with an awesome choice of thrill rides and attractions with something to suit all ages.  The Corporate Hospitality Suite within the Alton Towers Theme Park can hold up to 900 guests on a rolling basis and our Towers Suite can hold up to 384 guests on a rolling basis.  These two venues are based in the Theme Park and can be used together offering a combined capacity of 1,284.  If you would like all your guests in one venue we can offer you a marquee on the front lawns of Alton Towers.  A marquee can provide enough space for fun days for up to 3,000 guests on a rolling basis.  Click here for more details.

I am planning a company away day for 200 delegates and will need space for an informal meeting in the morning followed by lunch and then free time in the theme park and possibly something in the evening too.  What do you suggest?  

The Alton Towers Resort is perfect for company away days.  You can use the Emperor's Suite in the Alton Towers Hotel with enough room to accommodate 200 delegates theatre style, have lunch in the Secret Garden Restaurant and then after lunch take the monorail to the Theme Park.  In the evening you could enjoy one of our ghost tours followed by dinner in the Alton Towers Conference Centre.  Alternatively you could hire Rita - Queen of Speed or another ride for an hour of exclusive fun (subject to availability) followed by a barbecue in the Corporate Hospitality Suite within the Theme Park.  Click here for more information. 

I am planning a company away day for 28 delegates which is below your minimum number of 50 in the Theme Park can you help? 

Although our minimum number for an event in the Theme Park is 50 delegates, we can offer you one of our syndicate rooms within the Alton Towers Conference Centre for an informal meeting for as few as 16 delegates.  If you have 28 delegates we can accommodate them boardroom style using 2 of our syndicate rooms.  Hire of a meeting room is included in our premium day delegate package together with parking at the hotel, 3 servings of refreshments, lunch in the Secret Garden Restaurant within the Alton Towers Hotel and entrance to the Theme Park.    

Are Theme Park tickets included in the price of a meeting or conference?

Tickets to the Alton Towers Theme Park are included in the cost of our Premium residential delegate and day delegate packages. Access to the Cariba Creek Waterpark is also included. 

Is entrance to the Waterpark included in the price of a meeting or conference?

Entrance to the Cariba Creek Waterpark is included in the cost of our Premium residential delegate and day delegate packages.  Access to the Theme Park is also included. 

Can my delegates use your spa during an event at Alton Towers?

Our Spa conference packages are designed to help your delegates stimulate the mind and energise the body during their stay.  A range of packages are available which include exclusive use of the Aqua Relaxation Rooms for one hour, followed by a half hour massage or facial. Alternatively, book our therapists to give 15 minute treatments such as shoulder massages or even fitness demonstrations during breaks. For further information and a full list of treatments and prices please contact the events team.

Can I book both your hotels for the exclusive use of my company? 

Both our Hotels and Conference Centre are available for hire on an exclusive basis offering a unique venue to stage an event. This is a popular choice for companies who wish to make use of all the available space within the hotel complex and take advantage of all 391 bedrooms. Please contact the events team for full details. 

I'm looking for an unusual team building activity, can you suggest some ideas?

Waterpark
Our Waterpark is a great venue for water based team building and is available from 6.30pm onwards with the space to accommodate from 100-400 delegates.  Click here for more information. 

Theme Park - The Alton Towers Challenge
The Alton Towers challenge is a unique team building activity which incorporates physical and mental challenges and involves delegates enjoying the rides and attractions throughout the Theme Park it is the perfect team building activity for large and small numbers and can be tailor made to your exact requirements.  Please ask the events team for more details. 

Lazer shooting
Our lazer shooting is great fun and always brings out the competitive edge.  It is ideal for groups of 50 with a set lasting approximately 1 ½ hours.  Please ask the events team for more information. 

All other team building
All other team building take place our green field adjacent to the Alton Towers Hotel and are organised by one of our nominated team building suppliers who can host activities from a light-hearted treasure hunt, to a carefully monitored and debriefed training game.

Is entrance to your adventure golf course included in the cost of a conference package?

Entrance to our Extraordinary Golf course is not included in the cost of any of our packages at Alton Towers. However we offer preferential rates for our corporate guests. 

I would like to host a party with a difference have you any ideas? 

Cariba Creek is our Caribbean lagoon-style Waterpark and is perfect exotic beach parties during the evening where the climate is always tropical, no matter what the weather's like outside!  Enjoy cocktails and dancing and perhaps a paddle in our shallow pool.  To ensure the safety of our guest we do not allow access to our main pool during beach parties. Please contact our events team for full details. 

Can we use our own caterers?

We do not allow caterers at Alton Towers. However our own in-house chefs have an excellent track record in delivering excellent food and service for as many as 3,000 guests and our menus offer a huge choice of delicious dishes at highly competitive prices.   

Most venues we use for our events are non smoking. Do you allow smoking at your venues?

Due to new legislation smoking is not allowed in either of our Hotels.  Guests wishing to smoke must use dedicated smoking areas located outside the Hotel reception areas and in the courtyard adjacent to Ma Garrita's Bar in the Splash Landings Hotel. 

What time do we have to finish our evening party or dinner dance?

We have an entertainment and liquor licence until 1.30am for evening events. However for guests staying in either of our Hotels can enjoy drinks at Ma Garrita's Bar in the Splash Landings Hotel until very late. 

I would like to book a DJ for my event and a tribute band for dancing after dinner, do you have any restrictions with regards to entertainment?

We would ask that all entertainment is booked through our events team using our list of nominated suppliers.  In some circumstances we do allow companies to bring their own entertainment.  In this instance we would require suppliers to complete all necessary health and safety paperwork before being allowed on site. 

Are there any hidden extras I need to know about?

An event manager, waiting staff and all furniture requirements for seated events up to 500 guests are included within the hire of all our venues within the Alton Towers Conference Centre and Hotel.  Background music, lighting and our PA system are also provided free of charge and we have on site audio-visual technicians should you need any assistance.  Conferences in the Stateroom and Emperor's Suite include a stage, lectern, PA system, microphone and technician within the conference package.  If any additional audio-visual equipment is required Alton Towers charge below industry rates.

Can we supply our own drink?

We have a number of different drinks packages available and feel sure we have one that fits your budget.  Please ask our events team for more information. 

I am organising an outing for my colleagues and want to offer something special but I don't need a venue or caterer, can you help?

We can offer you Theme Park tickets and Magic Money (vouchers), which can been redeemed at Alton Towers Theme Park restaurants, bars and shops which provides the most convenient way to buy your guests lunch and offers the perfect alternative to hiring a venue. 

Can you arrange for internet connection to be available for my meeting?

Complimentary high speed wireless internet access available throughout the Conference Centre and both hotels.  The Stateroom located within the Alton Towers Conference Centre has 3 ISDN points, and most of our Syndicate Rooms also have ISDN points.  Please ask our events team for full details. 

Is there an ATM machine in either of the hotels?

Yes we have an ATM in the receptions of both the Alton Towers Hotel and Splash Landings Hotel.  A small charge is made for this service.  You will find a further 3 in the theme park at you enter the park which allow you to withdraw money free of charge. 

What First Aid facilities are available at Alton Towers?

Our senior managers are fully first aid trained.  First aid kits can be found at the receptions and in all restaurants and bars in both hotels,  Our emergency response unit located on-site can deal with any emergency. 

What facilities are there for guests with disabilities?

Alton Towers makes every effort to ensure that the Resort is accessible to all our guests. For full information on our award winning facilities please click here call 08705 20 40 60 or click here for accessibility frequently asked questions.   

What happens if I lose and item of property at the Theme Park or Hotels?

Alton Towers go to great lengths to reunite items of lost property with their rightful owners.  Found items are either taken to Guest services in the Theme Park or to the Alton Towers Hotel reception.  If you think you might have lost an item on-site please complete the form on this page or contact your event manager.