The Alton Towers Resort strives to make sure that the Theme Park, Hotels, Water Park and other extraordinary attractions are easily accessible to all our guests.
The downloadable leaflet below has been created in order to help disabled guests have a fabulous and unforgettable experience at the resort!
Members of the British Association of Leisure Parks, Piers and Attractions (BALPPA) welcome visits by disabled people and will do all that is possible to ensure a safe and pleasurable stay. However, certain rides/attractions in our parks can be physically demanding and vigorous. We therefore reserve the right to refuse admission to certain rides/attractions should we feel there is a danger to a particular individual or individuals for whatever reason. We have been advised by the Health and Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. We hope that you understand and accept the decisions made in the interest of your safety.
For the very best deals available, buy your Theme Park tickets online direct from Alton Towers Resort.
For the very best deals available, buy your Waterpark tickets online direct from Alton Towers Resort.
The Waterpark operates a strict adult to child regulation to comply with health and safety standards. Please adhere to the below when making a booking:
1 person over the age of 16 : 1 child (4 years and under)1 person over the age of 16 : 2 children (ages 5 - 9 years)
For the purpose of the adult to child ratio, an adult is regarded as a responsible adult over the age of 16.
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Alton Towers Resort Operations Limited ("ATROL") operates Alton Towers Resort as an agent for and on behalf of Merlin Attractions Operations Limited.
ATROL Registered Number: 06127441
ATROL Registered Office: 3 Market Close, Poole, Dorset BH15 1NQ
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