Terms & Conditions
Terms and conditions apply. Event is subject to change and availability.
Please note: additional charges apply for upgrades. Enchanted Village Lodges, Stargazing Pods and partner hotels are not included in this offer.
Excludes the 31st December 2019.
Your Festive Break package will include 1-day access to the Theme Park which is to be used on the day of arrival. Also included is 1-day access to the Alton Towers Waterpark which can be used on any day of your stay that the Waterpark is open.
Selected rides and attractions are available during this time 10am until 4pm. The park turnstiles will open at 9:30am. Guests wishing to use the Alton Towers Waterpark must adhere to the terms and conditions and strict adult to child ratios. Please see the Waterpark page for more details. Please note that Alton Towers Waterpark will be open on 27th December between 11am – 6pm and 28th December – 6th January 2020 from 9am – 5pm.
Guests staying overnight on the Sunday 5th January will need to visit the Theme Park on this day as the Theme Park will be completely closed on the 6th January 2020.
Breakfast is included in your Festive Break package. Dinner is not included in your Festive Break package. The Rollercoaster Restaurant will be open for dinner (excluding 31st December 2019) for bookings from 12pm to 8pm.
The Secret Garden will be open 4pm – 9pm (excluding 31st December 2019). Flambo's Jambo in Splash Landing Hotel will be open 4:15 – 9pm (excluding 31st December 2019). The Windmill Restaurant is open for CBeebies Land Hotel guest only. Please note that the Crooked Spoon Restaurant will not be open at this time. Guests may choose any restaurant to dine in (excluding The Windmill Restaurant). Resort benefits, extras and activities are subject to change and availability.
The Robin Hood pantomime will be located in The State Room and will be approx. 60mins long. The pantomime times are as follows 12:30pm, 2:30pm, 5:00pm and 7:00pm (excluding 31st December 2019). Guests staying for New Year's Eve, will be able to watch the pantomime on 1st January 2020.
Please note: the full Alton Towers Theme Park is closed during this time, and there will only be access to a selection of rides and attractions. Open rides are subject to availability and will be weather permitting. Resort benefits, extras and activities are subject to change and availability. This offer cannot be used in conjunction with any other offer, discount promotion, reward or loyalty program.