Hotel Night Porter
About the role
Pay rate - £11.60 per hour
First impressions count for a lot, and you’ll be one of the first people some of our guests meet as a night porter at the Alton Towers Resort.
The role is diverse from cleaning guest & employee restrooms, to checking in late arrivals. Always dealing with guest queries in an efficient & professional manner and ensuring we meet and exceed all our guests expectations, with the highest level of service.
As a night porter, you could work in any of our amazing accommodations – Alton Towers Hotel, Splash Landings Hotel, CBeebies Land Hotel, Enchanted Village, which also includes the Luxury Treehouses, and Stargazing Pods.
Responsibilities range from ensuring the Hotels are clean and presentable ready for the next morning, this includes cleaning of guest & employee’s areas such as toilets, hoovering corridors and entertainment spaces, mopping & buffing floors and attending guest’s rooms for any requests that may arise. The nights team are also responsible for the safety of our guests in the event of fire evacuation.
Applicants must be over 18 and be able to get to the Resort by their own means for the shift time of 10:30pm – 7:00am
The Perks of the job
Number one - We’re a fun, friendly and unique environment in which you are guaranteed to meet like-minded people and have fun! Benefits include:
- Up to 2 days volunteer leave per year for all employees with at least 1 year of continuous service
- Fantastic progression and development opportunities.
- Merlin Magic Pass which gives you, your friends and family free admission to all our attractions worldwide- Worth over £1000!
- Access to exclusive employee events and monthly incentives.
- 25% discount in our retail shops and restaurants.
- 40% discount on LEGO.
- Life Assurance.
- Pension.
Why Alton Towers Resort?
Alton Towers Resort has been a world-renowned haven of fun and adventure for almost 200 years! Set in over 500 acres of beautiful Staffordshire countryside, the Alton Towers Resort offers 5 fantastically themed Hotels / accommodation, plus over 40 world class rides & attractions.
We pride ourselves on delivering massive giggles, mega thrills and major glee to all of our guests, and aspire to deliver the same to our employees. We treat everyone as unique individuals and understand that everyone has their own talent and skills to being to the Resort to deliver Fantastical Escapism to our guests.
If you want to join a team where Banishing the Ordinary is part of everyday life; where you can make new friends, meet new people, and where no one day is ever the same as the next, then Apply Today!
Following your application, a member of our team will be in touch via email to arrange an interview here at our Alton Towers Resort- you could be delivering magical experiences in less than 7 days’ time!
Got a question? Please contact us at Recruitment@Alton-Towers.com
Everyone Matters at Merlin
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Alton-Towers.com and one of the team will get back to you as soon as possible.