Hospitality and Customer Service
With one of our Resort Excellence managers, discover how we aim to deliver the highest standards of customer service both on the theme park and at the hotels, how to develop and progress in the hospitality and customer excellence industries, and try your hand at dealing with some challenging customer service situations. Perfect for travel & tourism and business students, KS4 &5.
With one of our Business managers we will take a look at our business as a whole and where we sit in the UK entertainments industry. We will also explore our business organisation, communications, and our impact on stakeholders as well as how to progress within business and take the first step into the world of entertainment management. This will then be followed by a chance to experience business management in a task set by our expert. Perfect for travel & tourism and business students, KS4 &5.
At the heart of any business are the resources available to it. In this seminar join one of our business managers in exploring how we operate the Alton Towers Resort. Taking in human resources, finance, and physical assets we will discover how our business resources and a career in business operations helps keep Alton Towers Resort the UK’s number 1. Your students will then get to see if they have what it takes in a fun challenge from our expert. Perfect for business students KS4 &5.
Marketing and Product Promotion
Take a journey into the world of campaign marketing with one of our marketing or brand managers. Learn how we bring a new product to market and promote a product across the country on TV, online, through PR, social media etc. as well as discovering how your students can take their first step into a career in marketing. Students will then get the chance to create their own product under the watchful eye of our expert. Perfect for business students KS4 &5.