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Talks

Driving Ecommerce at the Alton Towers Resort

GCSE / A Level / Marketing / Computing / Business

We turn our online business inside out and give your students a behind the scenes look at how the UK’s number one theme park uses online resources to manage and maintain its sales revenue.  

 

Economics

GCSE / A Level / Economics / Business

Join us for a behind the scenes look at how the Alton Towers Resort has developed as a business within the UK leisure market.

 

The Alton Towers Resort as a Business

Business Studies / Travel and Tourism / GCSE / A Level

We turn our business inside out and give your students a behind the scenes look at how the UK’s number one theme park operates. 

 

Marketing at the Alton Towers Resort

Marketing / Business Studies / GCSE / A Level

The marketing team at The Alton Towers Resort is responsible for promoting every product and facility in line with our brand vision. See how we develop marketing concepts into reality to engage our target markets.

 

Excelling at Customer Service

Leisure & Tourism / GCSE / A Level

How do we impress our three million guests every year? What sets our resort apart and helps to maintain our position as the UK’s number one theme park? Our customer service of course!

 

Managing Amazing Staff: Human Resources at the Alton Towers Resort

Human Resources / Business Studies / GCSE / A Level

Alton Towers Resort employs over 2,500 people across its facilities and attractions. Discover our HR processes, job expectations and employee perks of working for the UK’s number one theme park. 

 

Effective Health and Safety Operation at the Alton Towers Resort

Health & Safety / Business Studies / GCSE / A Level

Safety is crucial at The Alton Towers Resort. Investigate our Health and Safety Policy, security operation, first aid center, ride safety and how we look after our visitors.

 

Catering at the Alton Towers Resort

Hospitality and Catering / Food Technology / GCSE

 Ever wondered what it takes to work in our catering department? Would you like to learn how we train our kitchen staff, how we plan our menus and how we operate our many restaurants here at the Alton Towers Resort? Find out in this talk.

Workshops

The Challenge of Business

Business Studies / GCSE / A Level

Interested in managing day to day and annual operations of a major tourist destination? In this interactive workshop you get the chance to do just that. Face the real life challenges we encounter every day, how would you keep our customers coming back every year? 

 

Creative Marketing and Promotions

Marketing / Business / GCSE / A Level

How does the UK’s number one theme park market its products? Learn some trade secrets before attempting to use the marketing mix to launch a new attraction at The Alton Towers Resort.

 

Customer Service: Making the Right Impression

Travel & Tourism / Leisure Studies / GCSE / A Level

Discover how we continue to develop our resort to exceed our customer’s expectations, learn how we please over three million visitors every year and see if you can make a difference to our guests experience in this interactive workshop.

 

The Most Employable You

Preparations for the Working World / GCSE

Discover what The Alton Towers Resort as an employer, looks for in its prospective employees, a great opportunity to discover the expectations of the working world and how you can conquer it.

 

A Guided Tour: Hotels and Hospitality at the Alton Towers Resort

Travel and Tourism / Leisure Studies / GCSE / A Level

 An incredible guided tour where we share the details of the many products and services we offer at The Alton Towers Resort, as well as how we utilize our 2500 members of staff.

Join us as we show you around our hotels and the other facilities we have available at the resort that help to make us the UK’s number one theme park.

 

 

Contact our schools team at education@alton-towers.com or call them on 01538 704439to start your journey to an amazing schools experience

Make a Provisional Booking

Latest information regarding Coronavirus

Further to recent updates from the Government on the response to the Coronavirus (COVID-19) outbreak, we have taken the very difficult decision to close Alton Towers Resort until further notice.

Have a short break booked when the Resort is closed?
Following the latest Government guidelines (issued on 10th May), and given the continued uncertainty about when we will be able to reopen, we are now asking guests with short breaks booked between 1st June up to and including 3rd July to move your booking free of charge. Please see the FAQs below for information about how to do this. Our teams will be moving bookings in date order, so please bear with us. We will get back to you as fast as we can, but we must prioritise guests whose reservations are imminent.

Have a Park ticket pre-booked when the Resort is closed?
Guests with pre-booked theme park tickets for dates when the Alton Towers Theme Park is closed will be able to use their tickets on any other day during the 2020 theme park season (excluding Fireworks events on 6th, 7th and 8th November). Further information for guests with pre-booked and promotional tickets will be published on our website prior to opening.

In our 40th Birthday season, we are determined to be here for you and your families, offering awesome thrills and fantastic memories, as we have done for decades and will continue to do for many more.
We’ll be sharing our full plans soon.
In the meantime, please keep smiling, clapping and supporting each other.

See you soon! #AltonTowersTogether

Info & FAQs