• Contact Us - header
  • Contact Us

    Please contact us if you have any queries or special requests.

    Theme Park & Waterpark - Bookings & Information

    0871 222 3330

    calls cost 10p per minute plus network extras 

    7 Days 9.00am - 5.00pm
    Hotel Reservations

    0871 222 1100

    calls cost 10p per minute plus network extras 

    Monday - Friday 9:00am - 5:00pm
    Saturday 9:00am - 1:00pm
    Sunday - Closed
    Spa Enquiries & Bookings

    0871 702 7043

    calls cost 10p per minute plus network extras 

     
    Conferences & Events

    0871 222 1611
    0871 222 1599

    calls cost 10p per minute plus network extras 

    New enquiries
    Current bookings
    Hotel Switchboard

    0871 222 9940

    calls cost 10p per minute plus network extras 

     
    Theme Park Switchboard

    0871 222 9910

    calls cost 10p per minute plus network extras 

    For business enquiries only
    International Calling Number 00 44 1538 703344  The number to call from abroad

    If you wish to provide customer feedback or comments on any aspect of the Alton Towers Resort services or facilities please complete the online form. Alternatively, write to us at: Guest Services, Alton Towers Resort, Alton, Staffordshire, ST10 4DB.

    Got a quick Question? Tweet Guest Services @ATGuestServices for an answer. We can respond between Monday-Friday 9am-5pm while the Theme Park is closed.

    To ensure that we can respond to your feedback fully please ensure that you include the following in any correspondence:

    • Title and full name
    • Address
    • Telephone number
    • Proof of purchase from your visit - this can include your tickets, receipt or a copy of your bank statement. If you are using the online feedback form, please include your ticket numbers or hotel booking reference. The ticket number can be found underneath the barcode.

    If you have lost property during your visit to the Alton Towers Resort please complete the lost property form.

Best Price Guarantee - Get Tickets Now

Book a
short break

Please wait
Please Wait
Check in date:
No of nights:
No of rooms:

Room 1

Adults
Children
(under 12)

Please state the age of each child
Promotional code

Get Interactive!

Get Involved

Sign up & win

Sign up to receive our amazing email newsletters... you could win a family ticket for four!