Please contact us if you have any queries or special requests
| Theme Park Bookings & Information | 0871 222 3330
| |
| Hotel Reservations | 0871 222 1100
| | Monday - Friday | 08:30am - 06:00pm | | Saturday | 09:00am - 03:00pm | | Sunday | 09:00am- 03:00pm |
|
Waterpark Bookings
| 0871 222 3330 | |
Spa Enquiries & Bookings
| 0871 702 7043 | |
| Conferences & Events | 0871 222 1611
0871 222 1599 | Corporate Sales Team (new enquiries)
Event Management Team (current bookings) |
| Hotel Switchboard | 0871 222 9940 | |
| Theme Park Switchboard | 0871 222 9910 | For business enquiries only
|
| Extraordinary Golf | 0871 702 7019 | Bookings |
| International Calling Number | 00 44 1538 703344 | The number to call from abroad |
Calls to these numbers cost 10 pence per minute on the BT network, calls from other carriers and mobiles may vary.
If you wish to provide customer feedback or comments on any aspect of the Alton Towers Resort services or facilities please complete the online form. Alternatively, write to us at: Guest Services, Alton Towers Resort, Alton, Staffordshire, ST10 4DB
To ensure that we can respond to your feedback fully please ensure that you include the following in any correspondence:
- Title and full name
- Address
- Telephone number
- Proof of purchase from your visit - this can include your tickets, receipt or a copy of your bank statement. If you are using the online feedback form, please include your ticket numbers or hotel booking reference. The ticket number can be found underneath the barcode.
If you have lost property during your visit to the Alton Towers Resort please complete the lost property form.