Please contact us if you have any queries or special requests.
| Theme Park & Waterpark - Bookings, booking information & Theme Park enquiries |
0871 222 3330
calls cost 10p per minute plus network extras
|
7 Days 9.00am - 5.00pm |
| Hotel Reservations |
0871 222 1100
calls cost 10p per minute plus network extras
|
Monday - Friday 9:00am - 6:00pm
Saturday 9:00am - 3:00pm
Sunday - Closed
Bank Holidays - 9:00am - 3:00pm |
| Spa Enquiries & Bookings |
0871 702 7043
calls cost 10p per minute plus network extras
|
|
| Conferences & Events |
0871 222 1611
calls cost 10p per minute plus network extras
|
Monday - Friday 8:30am - 5:30pm
|
| Hotel Switchboard |
0871 222 9940
calls cost 10p per minute plus network extras
|
|
| Theme Park Switchboard |
0871 222 9910
calls cost 10p per minute plus network extras
|
For business enquiries only |
| International Calling Number |
00 44 1538 703344 |
The number to call from abroad |
If you wish to provide customer feedback or comments on any aspect of the Alton Towers Resort services or facilities please complete the online form. Alternatively, write to us at: Guest Services, Alton Towers Resort, Alton, Staffordshire, ST10 4DB.
Got a quick Question? Tweet Guest Services @altontowers for an answer. We can respond between Monday-Friday 9am-5pm while the Theme Park is closed.
To ensure that we can respond to your feedback fully please ensure that you include the following in any correspondence:
- Title and full name
- Address
- Telephone number
- Proof of purchase from your visit - this can include your tickets, receipt or a copy of your bank statement. If you are using the online feedback form, please include your ticket numbers or hotel booking reference. The ticket number can be found underneath the barcode.
If you have lost property during your visit to the Alton Towers Resort please complete the lost property form. Please use the navigational menus to locate any information on our theme parks.