Contact Us - Online

QUESTIONS BEFORE VISIT?

Got questions before your visit? Our online help centre gives lots of answers to our most frequently asked questions, but if you are still unsure,
fill out the form below. A member of our team will aim to respond within 7 days.

If you need an answer sooner, contact us on twitter!


FEEDBACK ABOUT YOUR EXPERIENCE

At Alton Towers we’re passionate about providing memorable experiences for every guest. If something hasn’t gone to plan,
or we did not meet your expectations, please tell us about it.

Once you have submitted your feedback, we’ll drop you an email with a reference number. We’ll respond to your feedback
within 7 days once we have investigated your case further.


LOST PROPERTY

If you've lost any items during your visit to the Alton Towers Resort please complete the attached form and we'll endeavour to find the items for
you if they've been handed in.