Entertainments Event Host
About the role
In this role you'll bring a smile to people's faces. You'll work in our Entertainment venues and attractions providing great customer service to thousands of guests each day during our extremely popular events such as Oktoberfest and Scarefest whilst also ensuring health and safety procedures are followed. As part of this team you’ll be on hand to ensure our guests have a great experience by providing a helping hand around the Resort, giving directions, and solving issues.
The role of the Event Host is, first and foremost, a customer service role. Therefore, you will need to be friendly, approachable, and confident when dealing with a variety of guests. You need to be an excellent communicator and able to work long and late hours. Previous experience in a customer service role is desirable.
Contracts will run from Early September 2022 – November 2022 offering flexible hours, the role can either be full or part time and will include Bank Holidays and Weekends.
Ask yourself these questions:
Do you understand the importance of delivering exceptional customer service?
Do you like working in a fast-paced environment?
Are you comfortable interacting with thousands of guests every day?
The Perks of the job
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects.
Benefits include:
- Pension.
- Life Assurance.
- Discretionary company bonus.
- 28 days’ holiday.
- A Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide.
- As well as 25% discount in our retail shops and restaurants.
- 40% discount on LEGO.
Why Alton Towers Resort?
Alton Towers Resort has been a world-renowned haven of fun and adventure for almost 200 years! Set in over 500 acres of beautiful Staffordshire countryside, the Alton Towers Resort offers 5 fantastically themed Hotels / accommodation, plus over 40 world class rides & attractions.
We pride ourselves on delivering massive giggles, mega thrills and major glee to all of our guests, and aspire to deliver the same to our employees. We treat everyone as unique individuals and understand that everyone has their own talent and skills to being to the Resort to deliver Fantastical Escapism to our guests.
If you want to join a team where Banishing the Ordinary is part of everyday life; where you can make new friends, meet new people, and where no one day is ever the same as the next, then Apply Today!
Following your application, a member of our team will be in touch via email to arrange an interview here at our Alton Towers Resort- you could be delivering magical experiences in less than 7 days’ time!
Got a question? Please contact us at Recruitment@Alton-Towers.com
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Alton-Towers.com and one of the team will get back to you as soon as possible.
