Product Recall


Wicker Man Moulded Ram Mug 

Batch Number: 71670584

Sold in Alton Towers between June and October 2019




Merlin Entertainments is actioning a recall on this product due to the label wrongly advising that the mug is suitable for hot drinks.

There is a potential for scalding due to the stainless steel inner becoming loose during use.

This is product is a decorative item and is not suitable for hot drinks.

Customers who have purchased this product, or have received it as a gift, are asked to stop using this product for hot drinks and return it immediately to the below address for a full refund.

The safety of our customers is our top priority and we are very sorry for any inconvenience caused.


Returns Instructions

Address:  Retail Department, Alton Towers Resort, Alton, Staffordshire, ST10 4DB.



Sign up to our newsletter

Buy in 5 days in advance and save with day tickets from just £34

Escape to the Alton Towers Resort