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Alton Towers Resort now open!

Know before you go

We look forward to welcoming you to Alton Towers Resort! The health and safety of our guests and staff is always our number one priority and to keep everyone safe, we’ve introduced a number of additional hygiene and safety measures which you’ll see in place when you next visit
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We look forward to welcoming you to Alton Towers Resort

We look forward to welcoming you to Alton Towers Resort. To help you enjoy your visit we’ve introduced several health safety and hygiene measures. Here are some of the measures you can expect to see during your visit as you experience our Resort. Please note that pre-booking your tickets is essential and that the Resort will be operating on reduced capacity to help us manage social distancing and provide you with the same first-class experience. We kindly ask that you help us ensure the Resort remains a safe place to work and play by following the latest guidance relating to travel in your local area.

We’re delighted to be awarded the VisitEngland ‘We’re Good to Go’ industry charter mark. This verifies that our Resort meets the Government and public health guidance on COVID-19 and that we have all the required health and safety processes in place to ensure you have a safe and enjoyable visit.

* In order to provide our guests with a quicker and easier guest journey, the Resort introduced a mask exemption card for our guests to use throughout their day with us of which they can collect from Guest Services.

The card is of course entirely optional; however, its sole purpose is to enable our guests  to visit everything they want to, without being questioned by our teams where their mask is on a regular basis throughout the day.

Any person who is displaying a high temperature (above 37.8 degrees) associated with fever will not be permitted to enter Alton Towers Resort.  Please contact Guest Services should you have any concerns.

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New Operating Procedures Final