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Know before you go

We look forward to welcoming you to Alton Towers Resort! The health and safety of our guests and staff is always our number one priority and to keep everyone safe, we will continue to have a number of additional hygiene and safety measures in place when you next visit.
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We look forward to welcoming you to Alton Towers Resort

We will continue to have some additional hygiene and safety measures in place throughout our Resort, including enhanced cleaning, hand sanitiser stations throughout, increased ventilation and some suggested social distancing markers for guest comfort.

Please note that pre-booking your tickets in advance is essential and that the Resort will be continuing to operate on reduced capacities as part of a phased response to the latest changes in Government guidance to help us provide you with the same first-class experience. We kindly ask that during your visit you respect others and help us ensure the Resort remains a safe place to work and play for everyone.

Accredited ‘Good to Go’ by Visit Britain

COVID PASS UPDATE – In line with the latest Government guidance, guests visiting us will not be required to show an NHS COVID Pass on entry.

All guests over the age of 11 years old* will still be required to wear a face mask in order to access any of our indoor spaces, including retail spaces and indoor rides. All guests* will therefore need to bring a suitable mask if they intend to visit.

We encourage all our guests to help protect themselves, our staff and each other.

*Exemptions apply including for those over 11 years old or with who are medically exempt.

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