Tips for Parents
Admission
Purchase your ticket in advance online, for a reduced price. Book in advance for the best saving on tickets.
There are gated turnstiles designed especially for pushchairs at the entrance, so keep an eye out for the pushchair entrance, as directed. Children under 90cm go free!
Arrival & Parking
You have arrived at the Alton Towers Resort!
Simply follow the signage to the car parks and our helpful stewards are available to answer any questions you may have.
There are toilets and baby changing facilities available both at the monorail station and at the admissions plaza.
Cars are usually parked two to a bay, so be careful of your surroundings whilst entering and exiting the car park. Make sure that you keep an eye on the little ones, as we aim to get all of our guests safely and efficiently to and from the Resort.
Getting to CBeebies Land
You have the option of either walking or catching the monorail to the Theme Park entrance. The monorail station is located next to Extraordinary Golf, but if you would prefer to walk, all pathways are suitable for pushchairs. Walking times range from 10 - 25 minutes depending on which car park you are in. As you enter the Theme Park through the turnstiles onto Towers Street, CBeebies Land is at the bottom of the street on the right hand side. Top Tip - All of the monorail carriages are big enough to accommodate pushchairs, however, larger pushchairs may be asked to use the carriages at the far end of the monorail as they are slightly bigger. Book your tickets online and take advantage of Print@Home tickets
Theme Park Facilities
The Theme Park has lots of facilities designed especially with families in mind... - Colourful buggies can be hired from Towers Trading Co. (On the left of Towers Street), prices start from £10 for a single buggy up to £15 for a double buggy. - Lockers (Small/Large) are located at the main entrance of the Theme Park, prices start from just £1/2 for an hour or £5/10 for the whole day. - Head to the Resort Box Office and take advantage of our free ID wrist bands for children. Designed to give you extra peace of mind, simply write your mobile number and name on the band.
Food & Drink
Whether you fancy pizza, pasta, or even traditional fish and chips, we have a variety of great family restaurants at the Alton Towers Resort. All of our restaurants cater for children, with plenty of high chairs available and activity sheets to help to keep your little ones amused during meal time. Little Explorers Lunch Box in CBeebies Land Serving freshly prepared hot and cold sandwiches, hearty pies and pick and mix picnics, plus children’s activity sheets available. Please ask a member of our team if you require baby food/bottle warming facilities or a high chair.
Entertainment
There’s lots of live shows and meet and greet opportunities with all your favourite CBeebies Land friends during your visit to CBeebies Land and CBeebies Land Hotel! You can find out more about show times in advance by downloading the free Alton Towers Resort App or locating the digital information boards as you head into the Land or Hotel on arrival.
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Accessibility
We have a range of facilities and features to help make your visit to CBeebies Land and the wider Resort accessible for all.
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All Ride Access Pass
We offer a Ride Access Pass to guests who may find it difficult or cannot stand for long periods of time either due to a physical disability or a learning/emotional impairment.
PLEASE NOTE: Applications must be completed online, at least 7 days before your visit. Our recommended documentation for a Ride Access Pass is an Access Card which can be obtained on this link. On the day registration will no longer be available at our Theme Parks.
A more detailed overview of all the Accessibility features at Alton Towers Resort can be found by following this link.
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Facilities
We have a range of facilities to support the needs of guests including several Changing Places and Spaces to Change toilets*. All toilets across the Resort have access for guests with wheelchairs or additional needs and can be found on the Alton Towers Resort App. In addition we have hire options including ear defenders, wheelchair hire, RADAR keys as well as dedicated Quiet Rooms fitted with sensory equipment. Within CBeebies Land and CBeebies Land Hotel a number of our Entertainments Team are also trained in Makaton to help towards providing an inclusive experience.
Rides and attractions
Our rides and attractions have a variety of restrictions, such as height restrictions and medical advice, which you can find out about ahead of your visit on our handy Rides and Attraction overview to help understand what you and your mini thrillseekers can experience on the day!
