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All new Changing Places at Alton Towers Resort

  • Friday March 10th 2017
  • Archive
  • Chris

Plate Spinning

Alton Towers Resort has teamed up with an external accessibility expert who has provided the Resort Excellence team with incredibly useful recommendations to help make our Resort even more inclusive for guests.

Using the information provided, as well as the recommendations of guests made throughout the year, we decided to make a significant investment to install a modern Changing Place (Located in X Sector) and Space to Change facility (located in Fountain Square). They have been installed due to in key areas of the Resort, near to the main entrance and SkyRide, so that guests can easily reach the facilities no matter where they are on the park. These fresh, new facilities include hoists, adult changing beds, height adjustable sink and plenty of floor space to allow room for two helpers.

We have also made improvements to our Accessibility Guide, available online and from the Resort Box Office, so that all accessible facilities at Alton Towers Resort are easier to find out about. The Guide, which has been specifically designed to ensure the font style and size is better for guests with visual impairments, also includes our incredible ‘Something Special Sensory Garden’, which is supported by Makaton signage and designed to help children with language development.

For the 2017 season,  we have also further enhanced our map and on park signage to highlight the accessible routes around the park, as well as clearly sign posting the Changing Places and Space to Change areas, making everything even quicker and simpler to find – giving you even more time to enjoy the Resort!

Have a short break booked before 25th April? We can move your stay date with no extra cost!

Further to recent updates from the Government on the response to the Covid-19 coronavirus outbreak, we have taken the very difficult decision to close Alton Towers Resort as a precautionary measure.

For guests with short breaks arriving up to and including 25th April 2020, we have relaxed our usual terms and conditions so you can now reschedule your break to another date in the 2020 season with no additional cost*

Please visit the Manage My Booking site and complete the booking amendment form, including your booking reference and the preferred date you would like to rearrange your booking to. Our team will get back to you as soon as possible.

We look forward to welcoming you to Alton Towers Resort soon. Thank you for your patience.

*Subject to availability, please provide 3 alternative dates in order of preference, dates allocated on a first come first served basis. Please note – if you have booked a partner Hotel (a Hotel off site), most will honour the price you booked at, however there are a small number which cannot, we will let you know based on the dates you choose.