Frequently Asked Questions
When are the Fireworks?
The Fireworks are on the 4th and 5th of November at the Alton Towers Resort. The Theme Park opens at 10am and the show starts at 7pm. It is advised to arrive as early as possible and be in place ready to watch the show at least 30 minutes prior start time of the show. It is essential to pre-book tickets to guarantee entry to the event.
How much do tickets cost?
The Alton Towers Resort Fireworks is included in the gate price for the Theme Park, the best prices can be found booking online at altontowers.com. We advise to pre-book tickets to guarantee entry.
Is the event likely to sell out?
Last year we closed the gates on the Saturday of the event. We do have a strict capacity, both from a car parking capacity and a Health and Safety arena plan. There is a chance the event may sell out in advanced tickets or at some point during the day. Pre-booking is essential to guarantee your space.
Is my Annual Pass valid for entry?
All Merlin Annual Passes are valid for Fireworks without restriction, however we strongly advise guests with an annual pass to pre-book online to guarantee entry. Even with pre-booked tickets, we advise you to arrive before 3pm to avoid any disappointment. Alton Towers Annual Passes purchased after 24/07/17 date are not valid for the event, for those who have purchased before this date, it is the same as for Merlin Annual Passes.
Can I use Share the Fun vouchers?
Annual Pass Share the Fun Vouchers are not valid for Fireworks 2017
Can I use a VIP celebration ticket?
Yes, VIP Passholders must pre-book using the “tell us you are coming form” and must state how many celebration tickets they will be using.
Can I use an Annual Pass Friends and Family ticket?
Yes, this must be pre-booked online via the Merlin Annual Pass website, these tickets cost £26.
Is Early Ride Time taking place?
During our Fireworks event, ERT is not available, Alton Towers Theme Park will open from 10am. Rides will be open after the display to enjoy until 9pm.
Are rides open during the display?
A number of our rides and attractions will be temporarily close before and during the display, including CBeebies Land, X-Sector, Dark Forest and Cloud Cuckoo Land. Rides in Mutiny Bay, Forbidden Valley and Katanga Canyon will remain open throughout the display.
I'm a hotel guest - am I guaranteed entry?
If you are staying on site then as long as you have some form of ticket you are guaranteed entry.
What is the quickest route to leave after the display?
We recommend avoiding the rush and enjoying our world beating rides in the dark until 9pm. The best route to leave the Theme Park is via Forbidden Valley and Galactica, as this will give you access to the car parks.
Is my promotional voucher valid?
Selected promotions will be valid at the Ultimate Fireworks Spectacular, when pre-booked online in advance to guarantee entry, these include Cadbury's, Kellogg's and Tesco. Please check your voucher terms and conditions. The Ultimate Fireworks Spectacular is a Special Event.
How much does car parking cost?
Car parking costs £6 per car. Express car parking will not be available at the Ultimate Fireworks Spectacular. In order to facilitate an efficient exit from the car parks, random car park ticket checks will be taking place.
Can I leave the theme park and return later for the Fireworks?
Yes, please speak to a member of the admissions team who will be able to issue you a wristband/stamp to return later that day. Please also retain your original ticket.
Do I need to pre-book carer tickets?
You do not need to pre-book carer tickets, these can be collected on-the-day if you meet the requirements as outlined in our Disabled Access documentation. The rest of your party must pre-book tickets to guarantee entry.
Do I need to pre-book Under 3 tickets?
You do not need to pre-book tickets for Under 3's. However, the rest of your party must pre-book to guarantee entry.