Rainy Day Guarantee
What happens if it rains at Alton Towers?
Alton Towers theme park opens all season, come rain or shine. We find that most thrill seekers don’t mind a spot of rain, so their day out continues just the same. Others choose to take shelter from the rain in one of the many places to eat around the park.
Unfortunately, wet weather conditions can disrupt our rides and attractions. In some cases, we have to close certain rides to preserve the guest experience and until the bad weather passes. We cannot predetermine ride closures, but we will provide real-time updates on the Alton Towers App.
If the weather affects the ride offering during your day out at Alton Towers, you can benefit from our Rainy Day Guarantee. This means that guests with qualifying tickets can return to the theme park another day, to enjoy your favourite rides in the sunshine!
Qualifying Rainy Day Guarantee Tickets:
How to redeem your Rainy Day Guarantee
2023 Rainy Day Dates
March: 25th
April: 12th, 14th, 21st
May: 6th, 8th, 9th
June: 20th, 30th
July: 8th, 10th, 11th, 14th, 15th, 22nd, 31st
August: 5th
It’s easy to book your Rainy Day Return. Start by booking your reservation for the day you wish to return on. You will then need to bring your original day tickets to Ticket Sales & Collections on the day of your visit, along with your reservation and a valid form of ID. The team will then exchange these for an entry ticket.
Prepare for the Great British Weather!
Alton Towers Rainy Day Policy Terms & Conditions
- If you have a qualifying ticket and if weather affects the ride offering at Alton Towers Resort on the day of your visit to the Theme Park, you will be entitled to return for a FREE visit. This will need to be used within 12 months of your original visit.
- The Rainy Day Guarantee cannot be redeemed during weekends, school holidays or special events, including Scarefest and Fireworks. Please check AltonTowers.com for opening times and dates before visiting.
- Return tickets will only be issued once you have booked your reservation for the day you wish to return on. You will then need to bring your original day tickets to Ticket Sales & Collections on the day of your visit, along with your reservation and a valid form of ID. Photocopies and original booking references are not acceptable. The team will then exchange these for an entry ticket. Offer only valid when the weather affects the ride offering. Weather conditions will be recorded by Alton Towers Resort and our decision will be final.
- Exclusions apply. To be eligible for the Rainy Day Guarantee, you must have purchased your ticket on altontowers.com or altontowersholidays.com, for a specific dated "1 Day Pass" or “2 Day Pass” or hold a valid Merlin Magic Pass
- Guests with Rainy Day Guarantee’s for the previous theme park season can contact gs.feedback@alton-towers.com for any enquiries
- Should it rain on your return visit, tickets will not be transferable and you will not be entitled to a further Rainy Day Guarantee.
- No cash alternative is available, tickets cannot be sold.
- The Rainy Day Guarantee cannot be used in conjunction with any other offer.
- Car parking fee and park regulations apply.
