We know that plans can change, but don't worry, with all of our short break packages you can amend your stay up to 7 days before your arrival date – or just simply add our Cancellation Protection for extra peace of mind.
Book your short break now for best availability and, if your plans change, you're covered with our flexibility guarantee!
7 Days before stay
No amendment fee
Additional cancellation protection available
Q: What am I able to amend as part of the Flexible Booking Guarantee?A: You will be able to amend your arrival date and also your ticket date, as well as the lead name on the booking and your personal details.
Q: Is there an amendment or admin fee?A: No, we do not charge any admin or amendment fees – if you change your arrival date and it is more expensive due to our live booking system, you will need to pay any extra costs to the new value of the break.
Q: How do I amend my booking?A: You can amend your stay date or ticket date by simply logging into Manage My Booking and heading to the 'Amend your booking' section. You can also amend your personal details in the 'Your details' section. We will send you a new confirmation with your updated details.
Q: What happens if the new arrival date is more expensive?A: If the new arrival date is more expensive than what you have currently paid due to our live booking system, we will take the additional payment from the original payment method at the time of amending. Similarly, if the amendment is cheaper, we will refund the difference.
Q: What is Cancellation Protection?A: Our Cancellation Protection allows you to cancel your booking at any time up to 36 hours before the date of your stay for any reason and you'll receive a 100% refund (less the cost of the cancellation protection). It's only a one off payment of £24.95, and when this has been added to your booking, you will have peace of mind that – whatever happens – your money is protected.
Q: Am I able to amend my booking before my arrival date if I have not purchased Cancellation Protection?
A: Yes! All bookings are flexible. This means you will be able to amend your stay up to 7 days before your arrival date. However, if you would like the option of extra flexibility you can add on Cancellation Protection and this means you will be able to amend or cancel your booking up to 36 hours before your arrival date.