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Cbeebies Primary School

Special Education Needs and Disabilities.

We understand how difficult it is to plan a school trip, not to mention the added pressure of ensuring all students have an amazing experience. To ensure every member of your group has an amazing day we offer a range of support for students with SEND.

  • Our Ride Access Pass allows students to avoid the queue lines. They can relax on the theme park until their ride time.
  • We admit one to one carers into the theme park free of charge. Ensuring your student feels fully supported by a person they trust throughout their visit.
  • Our Resort Access Guide explains specific attraction restrictions set by the manufacturer, so your students avoid any confusion on the day.

To access these facilities please bring any of the documents outlined in our Disability Policy, an EHCP/statement or a letter headed signed document from the head teacher of your school (please ensure full names and a brief outline of their SEND is included, we will not retain this information after we have authorised the facilities). 

Our dedicated team of qualified teachers are happy to support the needs of your group, if you have any further questions about our SEND provision, simply 


Contact our schools team at or call them on 01538 704439 to start your journey to an amazing schools experience

Make a Provisional Booking

Have a short break booked before 25th April? We can move your stay date with no extra cost!

Further to recent updates from the Government on the response to the Covid-19 coronavirus outbreak, we have taken the very difficult decision to close Alton Towers Resort as a precautionary measure.

For guests with short breaks arriving up to and including 25th April 2020, we have relaxed our usual terms and conditions so you can now reschedule your break to another date in the 2020 season with no additional cost*

Please visit the Manage My Booking site and complete the booking amendment form, including your booking reference and the preferred date you would like to rearrange your booking to. Our team will get back to you as soon as possible.

We look forward to welcoming you to Alton Towers Resort soon. Thank you for your patience.

*Subject to availability, please provide 3 alternative dates in order of preference, dates allocated on a first come first served basis. Please note – if you have booked a partner Hotel (a Hotel off site), most will honour the price you booked at, however there are a small number which cannot, we will let you know based on the dates you choose.